1. Who we are
Meridian Ledgerworks is a fintech product development and systems integration firm serving regulated financial services organizations. Our registered office is Devonshire House 582 Honeypot Lane STANMORE - HA7 1JS United Kingdom (GB), and we can be reached by phone at +12722265974.
2. Information we collect
We collect personal information only when you choose to provide it:
- Form submissions. When you use our contact form or support request form, we collect the information you enter—such as your name, work email address, company, the subject and content of your message, and any project details you choose to share.
- Phone communications. If you call us, we may keep notes of the conversation to serve you effectively.
- Technical data. Like most websites, our hosting infrastructure may log basic technical information (such as IP address, browser type, and pages requested) for security and operational purposes.
We ask that you do not include account numbers, card numbers, government identification numbers, or other sensitive personal data in web forms. If you send such information, we will handle it under this Policy and delete it where it is not needed.
3. How we use your information
- To respond to your inquiry, support request, or project discussion.
- To assess whether and how we can help your organization.
- To administer and secure this website.
- To meet legal, regulatory, and professional obligations.
We do not sell your personal information, and we do not use it for advertising or automated decision-making.
4. Cookies and analytics
This website does not set advertising or cross-site tracking cookies. Our forms are protected by Google reCAPTCHA, which is a security service operated by Google; when a form is submitted, Google processes certain technical data under its own privacy policy to distinguish humans from automated abuse. Our website is hosted and provided by a website platform provider that may collect basic usage statistics for operating the service. We do not operate additional third-party analytics, advertising pixels, or profiling tools on this site.
5. Third-party processors
We share form submissions and website data only with the service providers needed to operate this website and respond to you: our website hosting and form-processing provider, Google (for reCAPTCHA security verification), and our internal communication tools. These providers process data on our behalf or under their own published policies and are not permitted to use your information for unrelated purposes where we control the relationship.
6. Data retention
We retain inquiry and support form submissions for as long as needed to serve you and maintain our business records—typically no longer than twenty-four months after our last substantive communication—unless a longer period is required by law, an active client engagement, or a legitimate business need, in which case we retain only what is necessary.
7. Security
We apply reasonable administrative, technical, and organizational safeguards appropriate to the sensitivity of the information we hold, including encrypted transmission (HTTPS) on this website, access limited to personnel who need it, and security-minded engineering practices across the systems we operate for clients. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.
8. Your rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information, subject to legal retention obligations.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, contact us using the details below. We will verify your identity before fulfilling a request and respond within the timeframe required by applicable law. We will not discriminate against you for exercising your rights.
9. International transfers
Our registered office is in the United Kingdom and we serve clients in the United States. Information you submit may be processed in either jurisdiction. Where personal information crosses borders, we rely on appropriate safeguards recognized under applicable data protection laws.
10. Children
This website is intended for business audiences. We do not knowingly collect personal information from children, and we ask that no one under the age of majority submit information through our forms.
11. Changes to this Policy
We may update this Privacy Policy as our practices or legal obligations evolve. The "last updated" date at the top of this page reflects the current version. Material changes will be posted here before they take effect.
12. Contact us
Questions about this Privacy Policy or your personal information can be directed to us at:
Devonshire House 582 Honeypot Lane STANMORE - HA7 1JS United Kingdom (GB)